PERSONAL DATA PROTECTION CHARTER

Last update: 09/03/ 2021 This Data Protection Charter informs you how RADPER collects, processes and uses your Personal Data.
The term “Personal Data” means any information relating to a natural person that enables that person to be identified.
Such information may include, for example, a name, e-mail address or password.
By accessing our Web site and using our services, you acknowledge that you have read and understood this Privacy Policy in its entirety.
If you object to this Privacy Policy, you may modify the settings of your account or delete it permanently.

1- Collection of personal data

When you interact with our Website, we collect data in two distinct categories: personal data that you transmit to us and data collected automatically.

1.1.
Données personnelles que vous nous transmettez

When you visit our Site, you provide us with the following data:

  • Your authentication and identification information (for example, your email address and password).
    This information allows you to log in to your personal account.
  • Your basic personal data (e.g. first and last names, date of birth, language).
    This data enables us to offer you tailored content.
  • Your contact details (e.g. postal address).
    This information enables us to deliver our products to you.
  • Your payment information (e.g. VAT number, credit card number).
    This information enables us to issue a credit note or refund your order.

1.2.
Données collectées automatiquement

When you browse our Site, we collect the following personal data:

  • The characteristics of the device (computer, tablet or smartphone), operating system (iOS, Windows, Android…), browser (Chrome, Firefox, Explorer,…) that you use to access our Site.
  • Your browsing on our Site (frequency of visits, keywords searched, pages visited, specific actions carried out on the Site, etc.)
  • Your location and IP address

2- Use of personal data

We use your personal data, in particular, in order to :

  • Create your personal space on our Site.
  • Update and improve our Site.
  • Offer you our services and process your orders.
  • Notify you of changes to our privacy policy or terms and conditions of sale
  • Send you our promotions and special offers
  • Analyze the impact of advertising
  • Protecting us against fraudulent and illegal activities
  • Settling disputes or solving problems
  • Answering your questions through forms on our Site
  • To enable us to manage our business properly
  • Complying with legal obligations

We also use this data for marketing purposes.
You will receive such e-mail messages from us if you have previously authorized us to send them to you, or if you have requested information or purchased products from us without indicating that you do not wish to receive such messages.
In each such message, you are offered the opportunity to unsubscribe.
This can be done at the bottom of each e-mail.
Furthermore, we only use this data in cases where we are authorized to do so by law.

3- Retention period for personal data

We retain your personal data only for as long as your account is active or as long as necessary to carry out the purposes for which it was collected.
Following the closure of your account, we reserve the right to retain your personal information for a period necessary to meet our legal, accounting and tax obligations, to resolve disputes and to enforce our agreements, until such time as it is no longer necessary.

4- Personal data protection

We have put in place all the technical, physical and administrative measures necessary to protect your personal data and to prevent any alteration or destruction thereof.
However, please note that we cannot, in the same way as any other website, guarantee total security.

5- Your rights

In accordance with current legislation, you have the following rights concerning the management of your personal data:

  • The right to access your personal data: you can consult a list of all the personal data we hold about you.
  • The right to update, rectify, delete or block your personal data.
  • The right to object to the processing of your personal data.
  • The right to portability of your personal data: you can ask us to send you or a third party a list of all your personal data.
    You have this right only for the data listed in article 1.1 of this Charter.

You may, at any time, access your account on our Site in order to verify, update or delete the personal data you have provided to us.
To exercise your other rights, please send an e-mail to contact@radper.com.

6- Sharing personal data with third parties

We may share your personal data with various third parties.
These may include:

  • Our affiliated entities in order to provide you with the services you expect following your use of our Site.
  • Our business partners, suppliers and subcontractors who may process your personal data on our behalf (in particular, emailing platforms, transport companies, etc.) in accordance with our instructions and solely for the purposes set out in this Charter.
  • Duly empowered authorities (e.g. in connection with legal proceedings)

7- International transfers of personal data

Your personal data may be transferred by us to countries outside the European Economic Area (EEA) and stored in these countries solely for the purposes described in this Charter.
Whenever we transfer your personal data outside the EEA, we comply with the law in force and ensure that your personal data benefits from a level of protection at least equivalent to that imposed by the European Commission.
These transfers take place either :

  • To a country recognized by the European Commission as providing an adequate level of protection; or
  • to a country that does not offer adequate protection, the transfer being governed by the European Commission’s standard contractual clauses, or by implementing other appropriate international transfer solutions to ensure adequate protection.

8- Cookies

In order to facilitate your browsing on our Site and to optimize technical management, we may use “cookies”.
A “cookie” is a small piece of information stored by a website in your computer’s Internet browser.
This cookie can be retrieved during a subsequent visit to the same site.
It cannot be read by a website other than the one that created it.
We use cookies for administrative purposes, for example to save your preferences for certain types of information, so that you don’t have to repeat the same keystrokes each time you visit our site.
Most cookies only work for the duration of a session or visit.
None of them contain any information that could enable us to contact you by telephone, e-mail or post.
You can also configure your browser to inform you each time a “cookie” is created, or to prevent them from being saved.

9- Modification of the Charter

RADPER may update this Privacy Policy from time to time.
We indicate the date of the last update at the top of this page and any changes to this Policy will be posted on this page.
When we make a significant change to this Policy, we will notify you by e-mail.
However, we invite you to consult this Charter regularly to check for the latest version.

10- Contact us

If you wish to contact us regarding our personal data protection practices, if you have any questions or comments regarding this Privacy Policy or if you wish to exercise any of your rights regarding your personal data, please contact us at the following address contact@radper.com.